Effective Date: Oct 12 2025
At Nyingi Supplies, we are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, register an account, or use our services.
- Personal Information We Collect
We may collect and process the following personal information:
Full name and surname
Email address and contact number
Billing and shipping addresses
Account login details (username and encrypted password)
Transaction and order information
Any other information voluntarily provided through forms or communication - How We Collect Personal Information
Personal information is collected when you:
Register an account on our website
Place an order or request a service
Contact us via forms, email, or other communication channels
Browse our website (via cookies and analytics tools) - Purpose for Processing Personal Information
We process personal information lawfully and for specific purposes, including:
Creating and managing user accounts
Processing orders, payments, and deliveries
Providing customer support and responding to inquiries
Communicating important service-related information
Improving our website, products, and services
Complying with legal and regulatory obligations - Lawful Basis for Processing (POPIA)
We process personal information based on:
Your consent, where applicable
The necessity to perform a contract with you
Compliance with legal obligations
Our legitimate business interests, provided they do not override your rights - Protection and Security of Personal Information
We take reasonable technical and organizational measures to safeguard your personal information against loss, misuse, unauthorized access, disclosure, or destruction. Access to personal data is limited to authorized personnel only. - Sharing of Personal Information
We do not sell or trade personal information. Your information may be shared only with:
Service providers (e.g. payment processors, logistics partners) strictly for service delivery
Regulatory authorities when required by law
All third parties are required to comply with data protection standards consistent with POPIA.- Cache: This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.
- Akismet: We collect information about visitors who comment on Sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
- Payment (Paypal): We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.
- Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized. - Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and collect usage data. You may control or disable cookies through your browser settings, though some features of the website may be affected. - Your Rights Under POPIA
You have the right to:
Access your personal information
Request correction or deletion of inaccurate or outdated data
Object to the processing of your personal information
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa - Account Management
You may review, update, or correct your personal information by logging into your account. To deactivate or delete your account, please contact us using the details below. - Cross-Border Data Transfers
Where personal information is transferred outside South Africa, we ensure that adequate data protection measures are in place in line with POPIA requirements. - Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of our website constitutes acceptance of the updated policy. - Contact Information
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Nyingi Supplies
Email: info@yourcompany.co.za
Phone: +27 (10) 110-0984